FAQs
Do you ship to my country?
Yes we deliver worldwide, for more information please see our Delivery Policy page
Will I have to pay import duty?
If you’re a NON UK buyer you may be subject to additional duties. Please visit below for more information. Returns & Duty’s page
How do I contact That Vintage Football Shirt?
- Telephone (UK) 01482765437
- Telephone (International) (+44)1482765437
- Email: thatfootballshirt@outlook.com
- Twitter @thatVFS
- Facebook – That Vintage Football Shirt
- Instagram - thatvintagefootballshirt
What are the delivery costs? And how long does it take?
- UK - Royal Mail 24 £1.99 (1 - 2 days)
- UK - Royal Mail Special Next Day Delivery £3.99 (if ordered before 3pm)
- Europe - Royal Mail International Signed For £9.99 (3 - 7 days)
- Rest of World - Royal Mail International Signed For £14.99 (5 - 10 days)
I want to order more than one shirt, does this shipping charge change?
The shipping charges are for up to 5 shirts, the website will automatically calculate this for you, any more than 5, postage charges will double.
Do you supply a tracking number?
Yes, when your items have been shipped, we will include a tracking number with a link to check progress.
Which methods of payment do you accept?
- PayPal
- Credit cards (MasterCard, Visa or American Express)
- Debit cards (Visa Debit / Delta, Maestro, Solo or Visa Electron)
- Klarna
- Google Pay
- Apple Pay
Is placing an order secure?
Yes, all payments for our products are taken securely through Stripe Merchant Services for your protection and peace of mind.
I haven’t received an order confirmation or shipping confirmation?
Please check your spam email folder or contact us via the previously outlined methods.
What are the conditions of the shirts?
Please see the condition details in the item description, we also score each shirt out of 10.
- BNIB - Brand new in bag
- BNWT - Brand new with tags
- 10/10 - Excellent example,
- 9/10- May have tiny defect, may not be noticeable
- 8/10 - May have minor defects outlined in description
- Less than 8/10 – Any defects will be thoroughly outlined in item description
Are the shirts original and official?
Yes all the items on the website are official from the dates stated. If we were to ever supply an unofficial shirt in error, the buyer would be entitled to a full refund and a discount off their next shirt purchase.